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Privacy Policy

This privacy policy sets out how First Choice Lighting uses and protects any information that you give us when you use our website. First Choice Lighting is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. First Choice Lighting may change this policy from time to time by updating this page.

First Choice Lighting is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018 when dealing with customer information and is registered with the Information Commissioner.

 

WHAT WE COLLECT AND STORE

As part of the ordering process, we collect the following:

  • Name
  • Contact information, including telephone number and email address
  • Address details
  • Payment Information

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to fulfil your order and provide an after-sales service. 

If you choose to register for our email newsletter, we will from time to time send you relevant emails about our services and products and you can unsubscribe from this service using the link at the bottom of any newsletter email or emailing us at info@firstchoicelighting.co.uk.

WHO WE SHARE YOUR INFORMATION WITH AND WHY

First Choice Lighting works with a number of selected suppliers and businesses to enable us to fulfil your order. This includes:

Suppliers – We work with a number of companies who supply products to you on our behalf. All suppliers are thoroughly checked and are only supplied the information they need to fulfil your order.

Delivery Partners – In order to deliver your order to you, we work with a small number of delivery partners and they are only supplied the information they need to deliver your order safely to you.

IT Support Companies – We work with businesses who help us build and maintain our website and storage systems.

Payment Processing Companies – We work with secure and trusted third party payment processing providers, such as Pay 360 and Paypal, in order to securely use your payment information to complete payment. 

 

STORAGE OF PERSONAL DATA

We only store your personal data for as long as is necessary to fulfil your order and after-sales service.  This includes satisfying any legal, accounting or reporting obligations. 

 

YOUR LEGAL RIGHTS REGARDING YOUR DATA

You have rights under data protection laws in relation to your personal data, and this includes rights to request access to your data, correction and erasure of your personal data.  If you would like to speak to us about any of these rights, please email us at info@firstchoicelighting.co.uk

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

HOW WE USE COOKIES

A cookie is a small file which is placed on your computer when you visit our website. No personal details are captured until you complete an order or you register with the website. The cookie helps us to analyse general shopping trends.

We use cookies to identify which pages are being viewed. This helps us analyse data about our website traffic and improve our website accordingly to ensure an excellent customer experience.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.  We recommend you read the privacy policy of each website you visit.

 

CONTACT US

If you’d like to contact us about how we collect, store or process your data, please email us on info@firstchoicelighitng.co.uk